We accept VISA, MasterCard, American Express as well as payment through PayPal. If you would prefer to pay by Cashier's Check or Wire Transfer please contact us and we can assist in making arrangements.
We ship as soon as payment is verified. Our current shipping fee is $50 for each individual domestic item shipped. This includes our white glove packing and insurance. The shipping fee will be added to all purchases.
We pack and ship all items ourselves to ensure that they receive the care that they have earned. We do our best to protect these gems. We insure all shipments for their value so that, in the unlikely event one is damaged, the value of the instrument will be covered. We ship via our preferred carrier and provide you with all tracking information so that you can plan for receipt of your new instrument. We also highly recommend that all shipments be shipped with a receipt signature required.
If you would like to make special shipping arrangements, please contact us and we will do our best to accommodate.
We make every effort to provide you honest information about the instrument you purchase. However, every flaw, scratch or ding may not be photographed or noticed on every instrument. By the nature of what we are collecting and selling, virtually all vintage instruments will have dings, scratches, and various other imperfections that come with age and use. We call it character. That's why we love them. Please carefully look at photographs and contact us if you require additional information.
Please note that every instrument has been inspected and set up by our luthier for playability and appearance. But, your instrument may still require additional set up by you to make it exactly what is most comfortable and acceptable to you.
In the unlikely event that your instrument arrives in a condition with damage or other issues not previously anticipated, please contact us immediately and we will assist. Should a return be required due to damage incurred in route, we must be notified within 48 hours. Please note that all other returns are at the recipients expense. Contact us to authorize and assist you in either case so that we can minimize cost and ensure the safe return of the instrument.
All returns must arrive in the same condition in which they left our store and be insured for the full value of the instrument.
All items shown on our website are one of a kind. All sales are first-come-first served. Because we are opportunistic in our finds and these instruments are selling all the time, it is best to act quickly if you see the instrument you want. We cannot guarantee it will be there when you look again. Check back often because our selection is always changing.
If there is something you are specifically looking for and you do not see it, please let us know and we will keep our eyes open for you as we scour the planet for new finds.
Our business is entirely grass-roots so please share our site with friends and fellow enthusiasts who enjoy these classic instruments as much as we do!